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Professional Carpet Services in Sooke, BC

Licensed & Insured | We Are Your Carpet Cleaning Experts

Oops! What Your Carpet Cleaner Can’t Predict

Spot that didn’t come out

​That spot that you really wanted to come out… didn’t. It is difficult to tell whether a spot will come out until after I have tried to clean it. Most often a spot that won’t come out is now a clean stain. (See Terminology) The difference is that a spot is something that’s “on” the carpet whereas a stain has “dyed” the carpet. If it can be corrected, it could either be re-dyed or bleached and then re-dyed. See Colour Repair

Buckling (bumps in carpet after cleaning) : Oh my God, What’s happening to the carpet?

If this has happened to you it can be frightening, equally so for the technician who sees it for the first time. The carpet has been cleaned and looks beautiful. But a short time later you start to see bumps or bubbles appearing.

​You wonder what is happening to your carpet? What has the cleaner done to the carpet? Don’t Panic, some carpets do this.

There are 3 layers to a carpets backing; the middle one is latex. When it absorbs moisture after cleaning it expands, forcing the carpet to buckle up. As soon as the moisture has evaporated, the latex contracts and the buckles disappear. In the worst case the carpet will actually stretch. Then a carpet stretcher is needed to re-stretch the carpet. In neither case is the carpet ruined.

I can’t always tell which carpets this will react like this. There are a few that can be predicted. But there is no need to panic. The carpet will be just fine. Just turn the heat up to about 20° and leave a few windows open about an inch. Circulate the air with a fan if you have one. Within 12 to 24 hours the carpet should look normal again.​

Check Out the Photo Gallery!

Wicking (turns brown after cleaning): It looks dirtier after he cleaned it!

Carpets dry from the bottom to the top, water evaporating off the top, pulling the moisture from the bottom. The water wicks up the fiber like candle wax wicks up a wick. When there is fine soil left in the carpet after steam cleaning, the water can pull the soil up to the top of the fiber as it evaporates. Then what you see is the soil from the bottom of the carpet now on top of it. Sometimes a carpet can look worse after it is cleaned. Thorough pre-vacuuming prevents this.

And the Spot came back the very next day!

This is usually an oil or residue that has bled up from the bottom of the carpet. Often these clean off initially and wick back over a few days or weeks. Most times by retreating the area and thorough flushing, perhaps with a water claw (see Pet Odours), the spot may be removed permanently.

Frequently Asked Questions

Why Is Choosing A Good Cleaner So Difficult?

8 Misconceptions About Carpet Cleaning
What Rip-offs Should I Be Aware Of?
Terminology: What Does The Word Mean?
What Is The BEST Question To Ask
Which Cleaning Method Is The Best?
What Is Your Guarantee?
Why Should I Have My Carpet Cleaned?
What Is “Clean”?
How Much Should I Expect To Pay?
Will Steam Cleaning Harm My Carpets or Furniture?
Why Is Pre-Vacuuming So Essential?
What Is Wernering The Carpet?
Will A Rental or Store-Bought Machine Clean Well Enough?
How Often Should I Clean My Carpets?
How Soon Can I Walk On Them After Cleaning?
What Are Some Tips For A Fast Drying Carpet?
Hard Surface Flooring vs. Wall To Wall Carpeting
I Have Pet Odours! What Can I Do About Those?
Do You Move Furniture?
Does That Protectant Stuff Really Work?
Will You Match Those Coupons I Get In Valpack?
Can You Remove Those Dark Lines By The Walls?
What Chemicals Do You Use?
I’m Selling My House..
What Are My Flaws?
Oops! What Your Carpet Cleaner Can’t Predict

Contact Us Today for Professional Carpet Services

Choosing Happy Carpet Cleaners Will Allow You To Breath Easier;
Emotionally and Physically

Satisfaction Guaranteed

Because I am an Owner/Operator I will do whatever I need to do to make you happy, within reason.  If you have a question or a concern, I will deal with it. 

Master Textile Cleaner

I've taken many classes and passed many exams to earn this title. You can trust me with your carpet & upholstery and can call me when you have questions.

Approved Cleaning Methods

As a Master Cleaner I am trained in all cleaning methods and use only carpet manufacturers' tested and approved methods.

Advanced Equipment and Chemistry

My equipment and chemistry is the best I've been able to find which provides the most efficient and effective cleaning available.  

Safe Green Solutions

I have researched available cleaners and have chosen solutions that are not only safe to use in your home around you, your family, and your pets, but its also safe for me to use every day. I use solutions that are as "Green" as possible without sacrificing "clean".

Guaranteed Pricing

The price I quote you will be the price you pay. I'll give you a guaranteed written quotation before I begin.

Learn More About Why You Should Choose Happy Care Cleaners

Satisfaction Guaranteed

​​Choosing Happy Carpet Cleaners will allow you to breath easier; emotionally and physically.
​​You can relax knowing your fabrics and flooring are in good hands and you are getting the BEST VALE in town.

To learn more about our carpet services or to request a Free estimate, call 250-881-4382

We Service

Serving Sooke, Metchosin, Langford, Colwood, Highlands, Greater Victoria, Saanichton, Sidney, Cobble Hill, Mill Bay and surrounding areas

Contact Us

Phone: 250-881-4382
Address: 7055 W Coast Rd
Sooke, BC V9Z 0S4
Company Hours: 
Monday - Saturday
9:00 am - 6:00 pm
Sunday By Appointment

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